Security at Pacific POS
Last updated: June 1, 2025
Bank-grade protection for your business
Security isn't an afterthought at Pacific POS — it's built into every layer of our platform. From the moment you sign up, your data is encrypted, monitored, and protected by a dedicated security team.
Data Encryption
All data in transit and at rest is protected using industry-standard encryption protocols.
- TLS 1.3 for all data in transit
- AES-256 encryption for data at rest
- Encrypted database backups
- End-to-end encrypted payment data
Infrastructure Security
Our infrastructure is hosted on enterprise-grade cloud providers with multiple layers of protection.
- Multi-region redundancy
- DDoS protection and mitigation
- Web application firewall (WAF)
- 24/7 infrastructure monitoring
- Automated security patching
Compliance & Certifications
Pacific POS maintains rigorous compliance standards to protect your business and customers.
- SOC 2 Type II certified
- PCI DSS Level 1 compliant
- GDPR and CCPA compliant
- Annual third-party penetration testing
Access Controls
Strict access management ensures only authorized personnel can access sensitive systems.
- Role-based access control (RBAC)
- Multi-factor authentication enforced
- Least-privilege access principles
- Automated access reviews quarterly
- Hardware security keys for admin accounts
Incident Response
We maintain a tested incident response plan to handle security events quickly and transparently.
- Dedicated security response team
- < 1 hour detection-to-response SLA
- Automated threat detection
- Customer notification within 72 hours of confirmed breach
Vulnerability Disclosure
We welcome responsible security research and have a clear disclosure program.
- Public bug bounty program
- 90-day disclosure timeline
- Acknowledgement for qualifying reports
- No legal action for good-faith researchers
Found a vulnerability? Report it responsibly to security@pacificpos.tech — we respond within 24 hours.
Start selling better with Pacific POS
or talk to our experts to see how Pacific POS can help your business.
