Accessibility Statement
Last updated: June 1, 2025
The web should work for everyone
Our Commitment
Pacific POS is committed to ensuring that our platform is accessible to all users, regardless of disability or the assistive technology they use. We believe that equal access to tools is not optional — it's a responsibility.
We work to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content more accessible to people with disabilities.
Visual Accessibility
Designed for users with low vision, color blindness, and other visual impairments.
- WCAG AA color contrast ratios throughout
- High-contrast mode available
- Text resizes up to 200% without loss of content
- No information conveyed by color alone
- Focus indicators clearly visible
Keyboard Navigation
Every function accessible entirely via keyboard — no mouse required.
- Full keyboard operability
- Logical tab order throughout all pages
- Skip navigation links on all pages
- No keyboard traps
- Custom keyboard shortcuts documented
Screen Reader Support
Optimized for major screen readers across desktop and mobile platforms.
- Compatible with NVDA, JAWS, and VoiceOver
- Semantic HTML5 landmark regions
- Descriptive alt text on all images
- ARIA labels and live regions
- Meaningful link text (no 'click here')
Readable Content
Content is written and formatted to be clear for everyone, including cognitive accessibility.
- Plain language throughout
- Consistent navigation and layouts
- Error messages clearly describe the issue
- No time limits on critical tasks
- No flashing content above 3 Hz
Mobile & Touch
Fully accessible on touch devices with assistive technology support.
- iOS VoiceOver and Android TalkBack tested
- Touch target sizes meet 44×44px minimum
- Orientation not restricted
- Pointer and touch equivalents for all actions
Feedback & Support
We actively seek feedback and continuously improve our accessibility.
- Dedicated accessibility feedback channel
- Responds to accessibility issues within 5 business days
- Annual third-party accessibility audit
- Accessibility roadmap publicly available
Known Limitations
We are transparent about areas we're still improving:
- Some legacy PDF reports lack full reading-order tags — updated versions are being rolled out.
- Certain third-party payment widgets may not fully support keyboard-only navigation.
- Chart visualizations include data tables as text alternatives; ARIA chart descriptions are in progress.
Experiencing an accessibility barrier? accessibility@pacificpos.tech — we aim to resolve reported issues within 5 business days.
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