Five Loyalty Program Mistakes Every New Merchant Makes

Why this matters

Discount stacking, breakage math, and the customer-cohort report you should be watching weekly. The post walks through the concrete steps operators actually took.

“We were up on the new POS before the lunch rush and no receipts got dropped.”

— GM, Chen Family Restaurants

What to do next

• Audit your current setup against the checklist below.
• Book a 30-minute onboarding call with our team.
• Run a parallel weekend test before flipping in production.